FAQs

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FAQs

 

Can Cancer Services help those who live outside of the Forsyth, Davie, Yadkin, Stokes area?

Someone who lives outside of the service area counties can still receive much needed assistance. There are limits on direct financial assistance for those outside of the service area; however members of the Patient Advocate Team are happy to connect all patients with local resources in their community or national resources that they may be eligible for. Patients living outside of the service area can also access all types of physical and social support at no charge. In fact, in 2008 Cancer Services assisted patients who lived in 40 different counties.

Do you have head coverings for those going through chemo?

Yes, we have wigs, hats, turbans, scarves as well as mastectomy supplies for breast cancer patients. These supplies are donated by the community and distributed at no cost to the patient.

Do you have to have an appointment?

No. Patients and/or family members can drop by at any time between 9am and 5pm Monday through Friday to speak with a patient advocate. If the patient is coming in for direct financial assistance, they can schedule an appointment with a member of the Patient Advocate Team to ensure that they have plenty of time to spend with the patient and discuss all programs they may be eligible for.

Does a patient have to be referred to take advantage of the programs and services?

Referrals are not required! They can be helpful if you think the patient would rather receive a call from a patient advocate prior to coming in. Referrals can also help for patients who may need to bring documentation with them. In the case of a financial referral, providing as much information as you can will save the patient time. You can share information with the Patient Advocate Team by calling 760-9983 and asking for a patient advocate. If you are in need of referral forms, please let your manager know, or call Cancer Services to have them dropped off.

Does Cancer Services pay for hospital bills or doctor visit co-pays?

No, however Cancer Services can refer people to national co-pay assistance programs that they may be eligible for.

Is Cancer Services a national organization?

No, Cancer Services is a local agency. It does not receive any national support. All money supporting Cancer Services comes from community donations and fundraisers and stays in our community to help cancer survivors who live in our area.

What kinds of donations does Cancer Services accept?

Cancer Services accepts donations of:     * Home health equipment     * Medical supplies     * Nutritional supplements     * Ostomy supplies     * Gas and food cards     * Mastectomy supplies     * Wigs, hats, turbans and scarves     * Incontinency supplies If you have a question about a donation, feel free to contact the Patient Advocate Team to determine if the item can be redistributed to someone in need.

Who pays for the programs and services that Cancer Services offers?

Cancer Services receives funding from United Ways & Foundations, as well as through memorials, fundraisers and other contributions.  All of these resources assist in insuring anyone with any type of cancer can access services at no charge to them.